Refund policy

We have a 3-day exchange policy, which means you have 3 days after receiving your item to request an exchange. we do not accept any returns, rather accept exchange requests only.

To be eligible for an return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at baryaleyofficial@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. You will bear the cost of postal service while sending the parcel back to us. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange question at baryaleyofficial@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-exchangeable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept exchanges on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your parcel, and let you know if the refund was approved or not, as you may be eligible for a refund incase of difference is the prices of the exchangeable product. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.